Privacy Policy

01Information we collect

We collect information in three broad ways:

• Information you provide: your name, email address, and the details you include in a project request or message, along with any files, briefs, references, or session materials you send us.
• Information collected automatically: technical data such as your device type, browser, approximate location, pages viewed, and interactions with the website, gathered through cookies and similar technologies described in our Cookie Policy.
• Information from service providers: limited data from payment processors, file-transfer tools, and analytics providers that support the operation of our business.

02How we use your information

We use personal information to:

• respond to inquiries and prepare quotes and proposals;
• deliver, manage, and support the services you engage;
• process payments and maintain business records;
• communicate about your projects, including revisions, approvals, and delivery;
• improve the website, our services, and the client experience; and
• comply with legal, tax, and regulatory obligations.

03Legal bases for processing

Where applicable law requires a legal basis, we rely on the performance of a contract with you, our legitimate interests in operating and improving our business, your consent (for example, for certain cookies or marketing), and compliance with legal obligations.

04How we share information

We do not sell your personal information. We share it only as needed with trusted service providers who process it on our behalf under appropriate confidentiality obligations, such as payment processors, cloud storage and file-transfer platforms, email and communication tools, and analytics providers.

We may also disclose information where required by law, to protect our rights, to prevent fraud or abuse, or in connection with a business transfer such as a merger or acquisition.

05Cookies and analytics

Our website uses cookies and similar technologies to operate correctly, remember preferences, and understand how the site is used. You can control cookies through your browser settings. Full details are provided in our Cookie Policy.

06Data retention

We keep personal information only for as long as necessary to fulfil the purposes described in this policy, to maintain business and financial records, and to meet legal requirements. Project files and correspondence may be retained for a reasonable period after delivery so we can support you and honor any agreed archival terms, after which they are deleted or anonymized.

07Your rights and choices

Depending on where you live, you may have rights to access, correct, delete, or restrict the use of your personal information, to object to certain processing, to request portability, and to withdraw consent. You may also opt out of non-essential communications at any time.

To exercise any of these rights, contact us using the details at the end of this policy. We will respond within the timeframes required by applicable law and may need to verify your identity before acting on a request.

08Data security

We use reasonable technical and organizational measures to protect personal information against loss, misuse, and unauthorized access, including access controls and secure transfer tools. No method of transmission or storage is completely secure, and we cannot guarantee absolute security, but we work to protect your information appropriately.

09International transfers

We operate from the United States, and information you provide may be processed in the United States or in other countries where our service providers operate. Where required, we take steps to ensure such transfers are protected by appropriate safeguards.

10Children's privacy

Our website and services are intended for adults and are not directed at children under the age of majority. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can delete it.

11Third-party links

The website may contain links to third-party sites and tools. We are not responsible for the privacy practices of those third parties, and we encourage you to review their policies before providing them with information.

12Changes to this policy

We may update this Privacy Policy periodically. The current version is the one posted here with the "Last updated" date shown above. Material changes will be reflected on this page, and where appropriate we will provide additional notice.